Privacy Policy

Last updated: September 2026

Setup Helper helps you set up and learn to use your devices with simple, step-by-step guides. We've written this policy in plain English so you know exactly what we do with your information — and what we don't.

What we collect and why

Photos of your devices

If you choose to identify a device by taking a photo, that photo is sent to our AI to work out the brand and model. The photo is stored only long enough to generate your guide. You don't have to use the camera — you can always type the brand and model instead.

Your email and account

If you create an account, we store your email address so you can log in and save your devices for next time. We never sell your email or use it to send marketing without your permission.

Device details

When you tell us your device's brand, model, and type, we use that to write your setup and how-to-use guides. If you're logged in, we save these details so your guides are there next time you open the app. If you're not logged in, nothing is saved.

Payment information

When you unlock the app, payment is handled by our payment provider. We don't see or store your card details — only a record that you've paid and unlocked full access.

AI-generated guides

Your setup and how-to-use guides are created by an AI based on the device details you give us. They're meant to be helpful general guidance, not a substitute for the manufacturer's official instructions. Always follow any safety warnings that came with your device.

How long we keep your data

  • Photos are used to generate your guide and then removed.
  • Your saved devices stay in your account until you delete them.
  • Your account and its data are kept until you ask us to delete them.

Your rights

You can:

  • See the data we hold about you.
  • Delete your saved devices at any time from the "My Devices" page.
  • Ask us to delete your account and all its data.

Contact us

If you have any questions about this policy or want to delete your data, please contact us at the email address shown on the App Store listing for this app.